Many Instagram users are complaining that the platform is suspending their accounts for no apparent reason. The Meta platform has acknowledged that it has had some kind of problem that prevents some users from accessing their accounts, although it has not specified the scope of it: “We are investigating and we apologize for the inconvenience.”
What is happening on Instagram?
The error message that is appearing to some Instagram users
File, Archive
It is not a massive failure like the one that happened last week with WhatsApp, also owned by Meta. Most likely it is a bug (a software error) that affects an undetermined number of users. from various parts of the world. The Downdetector website, which reports problems and interruptions in internet services and applications in real time, reports failures from 2:00 p.m. (in Spain), but on a relatively minor scale.
While Instagram pulls the red thread to find the source of the error, hundreds of users are getting an unpleasant surprise: their accounts have been suspended for violating the Community guidelines.
This ban, initially, can be claimed during the next 30 days after the incident. In the event that it cannot confirm the identity of the user, it will proceed to block the profile permanently.
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A little later than 2:00 p.m., Instagram users have begun to issue reports about problems on the platform. So far, 3,500 notices have been touched around the world. As of 4:30 p.m. some users have begun to report that they had been able to regain access to their account. The vast majority have been login-related issues.
Why do you lose followers?
Due to the mass account suspension, some users may have seen their number of followers drop considerably. If these accounts become operational again, the number of followers will also return to normal.
Social networks, obviously, are on fire because of these problems. The worst thing users are carrying is that not even Instagram knows what is happening with the accounts and if they will finally recover them.
What to do if the account has been suspended?
If your account has been accidentally suspended in the last few hours and you are worried about the possibility of losing your profile forever, you should contact Instagram. To do this, you can contact their Help Center by clicking on this link.
However, since this is a worldwide problem, it is likely that Instagram, once the error is located, will offer a solution for all users affected by the suspensions. It only remains to wait.
